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Terms & Conditions


Legal & Policies – Krypto Genie
 

This page outlines the terms, conditions, and policies governing the use of Krypto Genie’s website, services, and solutions. By using our website or engaging with our services, you agree to the following.
 

1. Terms & Conditions
 

Use of Services

Krypto Genie provides crypto payment setup, consulting, onboarding, and related blockchain services. By using our services, you agree to use them for lawful purposes only.
 

You are responsible for ensuring that your use of cryptocurrency complies with all applicable local, state, and federal laws.
 

No Financial Advice
 

Krypto Genie does not provide financial, investment, or legal advice. All information and services are for educational and operational purposes only. Any decisions made based on our services are at your own risk.
 

Service Scope
 

Our services include guidance, setup, and implementation support. We do not guarantee specific financial outcomes, profits, or business results.
 

2. Payment Terms
 

  • Payment is required prior to the delivery of services unless otherwise agreed

  • Deposits may be required to secure bookings or installations

  • All payments are final unless otherwise stated in our Refund Policy
     

3. Refund Policy
 

Due to the nature of digital services and consulting:

  • Completed services are non-refundable

  • Deposits are non-refundable once a booking is confirmed

  • Missed appointments without 24-hour notice are non-refundable

  • Partial refunds may be issued at our discretion for partially completed services
     

For physical products (if applicable):

  • Returns may be accepted within 7 days if unused and in original condition

  • Customer is responsible for return shipping unless the item is defective
     

4. Shipping Policy
 

For any physical equipment (such as POS systems):

  • Orders are processed within 1–3 business days

  • Shipping times vary between 3–7 business days (standard)

  • Tracking information will be provided once shipped

  • Krypto Genie is not responsible for delays caused by carriers
     

Local delivery or installation may be available depending on location.
 

5. Privacy Policy
 

Krypto Genie respects your privacy and is committed to protecting your personal information.
 

Information We Collect:

  • Name, email, phone number (via forms)

  • Business information (if provided)
     

How We Use It:

  • To provide services

  • To communicate with you

  • To improve our offerings
     

We do not sell or share your personal data with third parties except as necessary to provide services (e.g., payment processors).
 

6. Cryptocurrency Disclaimer
 

Cryptocurrency involves inherent risks, including volatility, regulatory uncertainty, and potential loss of funds.
 

Krypto Genie is not responsible for:

  • Market fluctuations

  • Losses due to user error

  • Third-party platform failures

  • Regulatory changes
     

Clients are responsible for understanding the risks associated with cryptocurrency.
 

7. Third-Party Services
 

Our services may involve third-party platforms (wallets, payment processors, exchanges).
 

Krypto Genie:

  • Does not control third-party services

  • Is not responsible for their performance, security, or policies
     

Users should review the terms of any third-party services used.
 

8. Limitation of Liability
 

To the fullest extent permitted by law, Krypto Genie shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Errors or interruptions in service
     

All services are provided “as is” without warranties of any kind.
 

9. Accessibility Statement
 

Krypto Genie is committed to providing an accessible and user-friendly experience for all individuals, including those with disabilities. We strive to follow accessibility best practices and continuously improve our website.
 

If you experience any issues accessing our content, please contact us and we will assist you promptly.
 

10. Intellectual Property
 

All content on this website, including text, branding, and materials, is the property of Krypto Genie and may not be copied, reproduced, or distributed without permission.
 

11. Changes to Policies
 

Krypto Genie reserves the right to update or modify these policies at any time. Changes will be posted on this page and take effect immediately.

 

12. No Custody of Funds & Third-Party Processing

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Krypto Genie does not hold, store, or take custody of any client funds at any time. All cryptocurrency transactions, processing, and conversions are handled through third-party platforms and service providers selected or approved by the client.

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Our role is strictly limited to assisting clients with the setup, integration, and implementation of crypto payment systems. Krypto Genie does not act as a financial intermediary, exchange, or custodian.

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Clients maintain full control and responsibility over their wallets, accounts, and funds. Any transactions, conversions, or fund management activities are conducted directly between the client and the chosen third-party provider.

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By using our services, you acknowledge and agree that Krypto Genie is not responsible for the handling, security, or performance of any third-party platforms or the funds processed through them.

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13. Contact Information
 

For any questions regarding these policies, please contact:

Guillermo De La Cruz – Owner
Krypto Genie
Email: KryptoGenie@yahoo.com
Phone: (562) 587-4082
 

Krypto Genie is committed to transparency, professionalism, and delivering reliable crypto and blockchain solutions while protecting both our clients and our business.

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